FAQS

  • How do I contact Nyadhi if I have any questions that aren't answered here?                                                                                                           You can email us at support@nyadhi.com where our customer service team will be happy to help with all your queries.
  •  When will I receive my order?                                                                      Once you have placed your order it will take 3-5 working days to process, and 7-14 Business days for delivery.
  • How do I return an item?                                                                               Please contact us at support@nyadhi.com 
  • What is the return policy?                                                                             Returns are accepted within 28 days after receiving your order.
  • What do I do if I didn't receive my order?                                                   If you don't receive your order within 30 days you will be eligible for a fully refund.
  • What do I do if the item I received is damaged/defective?                      Please contact us at support@nyadhi.com and we will be happy to help.                                                                  
  • Do you ship worldwide?                                                                                 Yes.
  • How do I make sure I ordered the correct size?                                         Please check sizing chart at the bottom of the item your purchasing page.   
  • What are the international taxes, duties, etc., that I have to pay?            The prices displayed on our site are tax-free, which means you may be liable to pay for duties and taxes. Import taxes, duties and related custom fees may be charged once your order arrives to your final destination, which are determined by your local customs office. Payments of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by customs department in your country. for further details of charges please contact your local customs office.